With Hotel English
, housekeepers, public area attendants and kitchen workers will learn to communicate with hotel guests, co-workers and supervisors through authentic workplace conversations. Vocabulary and situations are presented in an easy-to-follow format with visual symbols that even the first time language learner can follow. Hotel English
focuses on language that is used on a daily basis in hotels around the world such as:Greeting guestsGiving directionsFollowing instructionsReporting emergenciesReporting repairs and problems
A step–by–step teacher’s guide presents lessons plans and supplemental activities to help the instructor create a dynamic, engaging and stimulating workplace ESL class. (Each unit is correlated to CASAS/SCANS.) It also includes all listening scripts for the book.
The CD contains all the listening portions of the student book.